Seller accountability
Sellers are responsible for accurate listings, fulfillment, tracking numbers, and return handling.
Trust & safety
Underground is built to help buyers discover upcoming clothing brands while keeping sellers responsible for their products, shipping, and return policies.
Sellers are responsible for accurate listings, fulfillment, tracking numbers, and return handling.
Products can be reported for misleading details, counterfeit concerns, shipping issues, or unsafe content.
Admin can mark sellers for review and hide products from discovery when they should not be public.
Buyers can see carrier and tracking info after sellers add it from the dashboard.
Return rules are seller-managed and shown before checkout and inside order history.
Higher-selling sellers should not dominate the feed just because they sell more.
Real payments, legal terms, privacy policy, seller agreements, and support rules should be reviewed before accepting live sellers or buyers.
View marketplace policies