Help center

Quick help for buyers and creators.

Use this page when something feels unclear. It points people to the right part of Underground without needing you to explain it every time.

Finding products

Use Feed, Search, Creator Radar, and Drops to discover brands and products.

Checkout is still in test mode. Cart, order records, and seller fulfillment flows are ready for testing.

Go to Orders to view seller-managed shipping status, carrier, tracking number, and return policy.

Use the seller dashboard to upload products, manage stock, post drops, and add tracking.

For launch, connect this to a real support email or help desk. For now, reports and moderation live in the Admin dashboard.